Showing posts with label Management. Show all posts
Showing posts with label Management. Show all posts

Monday, October 22, 2012

What Role Does Human Resource Management Play In A Business?

The human resource function has gone from the traditional hire and fire role to a strategic partner at the table with finance, operations and other business centers that are not centers of profit for the organization. The job of HR, as is the job of all such departments, is to ensure that the business gets the most out of its employees. Another way to put this is that the human resource management needs to provide a high return on the business's investment in its people. This makes it a highly complex function - because it deals with not just management issues but human ones as well.

These 2 polarities are not always easy to balance and the human resource managers specifically try to maximize output from employees by instituting various schemes and policies. The following are some of the functions handled by the human resources team.

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Handle compensation and rewards:-

Human resources are responsible for tying incentives and rewards to certain positions and roles in order to maximize performance levels. This is a strategic thinking task because it affects every single person in the organization and has to be planned separately for each position, depending on level, department and goals. Some jobs need to be more goal driven, such as sales so salary can be basic but commission can form the bulk of the remuneration, leading to more incentive to work effectively and close sales. Some firms tie top management's salary to stock price but this can be risky. It is up to human resources to structure this important aspect to everyone's satisfaction.

Recruitment:-

Another important task handled by the human resource function is the selection and retention of employees. If the right type of employees does not enter the organization, its days are numbered, because people drive almost any type of organization towards success.

Performance management:-

Regular, balanced and systematic appraisals must be administered consistently in order to evaluate the performance of each individual in the organization. This allows human resources to pinpoint the weaknesses of an individual's work style and the strengths. They can then share this information with the employee in order to affect a change in performance. This in turn will lead to more productivity and potentially better returns on human investment.

Point of contact:-

The human resource personnel form the point of contact for an employee with any type of difficulty or query about their remuneration or other aspects of employment with the business. It is essential for someone to be available to answer questions and provide guidance. This communicates to the employee that the business cares about his or her concerns and is available to address them.

Employee expectations:-

The human resources function fulfills a very important 'soft skill', unspoken task - that of balancing employee expectations and the organization's expectations. Both need to be addressed and aligned for a business to be successful and one with satisfied employees. Only a content and motivated employee will deliver good work, so it is the job of human resources to keep track of the expectations of the employee and those of the organization to ensure both are met simultaneously.

What Role Does Human Resource Management Play In A Business?

Thursday, October 18, 2012

What is Fleet Maintenance Management?

Fleet Maintenance Management is a critical position in any company that has a number of commercial vehicles. The individual responsible for the management and maintenance of fleet vehicles performs a variety of functions. It is imperative that companies such as delivery drivers or even taxi services know what is going on with their vehicles at all times. Preventative maintenance, order/vendor logging and fuel economy are among a few of the issues that fleet maintenance managers deal with on a daily basis.

One of the most important duties of a fleet maintenance manager is the maintenance of vehicles. With the number of vehicles many companies have on the road each day, maintaining quality vehicles is important. Regular and controlled fleet vehicle maintenance can assist in more efficient and lower cost repairs, fewer technical problems and more efficient tracking, management and budgeting of the fleet. An outstanding fleet vehicle maintenance program can save time and money by ensuring that vehicles are safe and on time.

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Repairs and downtime for fleet vehicles can cost your company a considerable amount of money. High-quality fleet vehicle maintenance can mean the difference in your company's reputation being one of top-notch service rather than undependable service. Preventative maintenance and scheduling routine maintenance or repairs can extend the life of your fleet vehicles. Many fleet vehicle managers find that using a specialized software program is the best way to organize these needed elements.

With the high cost of fuel today, fleet managers also take into consideration the fuel usage among the vehicles. Fleet maintenance software programs often have features that enable the manager to appropriately budget for gas. The ability to log and track the mileage of drivers can give the manager a good idea of the average fuel consumption of each vehicle in the fleet.

Fleet maintenance managers occupy important positions within a company. Most managers within top U.S. companies recommend the use of high-quality fleet maintenance software programs. These programs enable the fleet managers to keep detailed records and logs of everything that happens with each vehicle. For companies whose primary service depends on well-maintained vehicles, organization and tracking of the fleet and expenses is obviously a key responsibility. Your company's business reputation is important and it is essential that the fleet manager is able to accurately maintain an exceptional level of quality of all vehicles in your fleet.

With all of the products available on the market, the fleet maintenance management needs to examine the company's needs to find the product best suited for them. The manager may choose to examine some of the top products by taking advantage of free trials offered by most companies. During the free trial, you are generally capable of performing the full range of functions in order to get a good feel for the product. This is a critical first step in choosing the software program that is right for your company.

What is Fleet Maintenance Management?

Wednesday, October 10, 2012

The Risk Management Process - How to Maintain an Effective Risk Management Program

A risk management program is a complicated but necessary initiative within organizations. However, by following a distinct process, organizations can maximize the effectiveness of their risk management program.

Identifying and Analyzing

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To effectively manage risk, management must first identify the risks that pose the threat of a loss.

Risk managers use a variety of methods to collect information to identify such risks, the common of which is incident reporting, which is the reporting of any incident that is NOT consistent with the standard of care. Incident reports help identify training opportunities and weak processes within operations.

Occurrence screenings, also a common used method to identify possible exposures, are often done as apart of quality assurance initiatives.

Patient feedback, such as complaints or results from patient satisfaction surveys, is also used to identify potential loss exposures.

Past data can be very valuable in identifying risk and also addressing it, as it provides lessons learned from past mistakes or near misses. By analyzing past data, risk managers can identify the root cause of an incident that lead to a loss. Past occurrences help managers analyze the potential impact of current risks, and helps managers prioritize potential exposures.

Open communication between management and staff may be considered the most effective form of risk identification, as it can produce valuable information regarding the effectiveness of processes and any potential weaknesses within processes.

Once potential risks are identified, they must be analyzed in order to determine their significance. Risk managers must prioritize risks based on their potential for financial loss. Managers should prioritize addressing potential events that could lead to substantial losses over smaller threats that would be less costly.

Evaluate Possible Risk Management Techniques

Techniques used to manage risk can be broken down into two categories:

- Risk Control: techniques that are aimed at preventing or reducing loss

- Risk Financing: techniques used to pay for losses that occurred

Risk Control Techniques

Avoidance

Avoidance techniques are those used to eliminate the possibility of a loss entirely. If a risk that cannot be reduced exists within a particular activity, avoiding that activity would in effect avoid the risk associated with it.

Loss Prevention

Loss prevention reduces the likelihood of a potentially compensable event from occurring.

Loss prevention practices include reviewing and implementing policies and procedures and educating staff.

Example:

Educating staff about existing regulations regarding the release of a patient's medical records or protected health information is a loss prevention technique as it reduces the possibility of an occurrence.

Loss Reduction

Loss reduction techniques are used to reduce the potential consequences of an event that has occurred.

Diligence is key in exercising reduction strategies, as damages awarded can be much lower for an organization that exemplified diligence in attempting to prevent an occurrence or following up on an occurrence that has happened (investigating the occurrence and determining its root cause).

Another example of a loss reduction technique is if a medical facility were to use fire retardant materials during construction. This would reduce total loss considerably in the event of a fire.

Segregation of Loss Exposures

Segregating loss exposures involves arranging an organization's operations and resources in a way that if a loss occurs, its overall effect on the organization would be minimized.

Separation

A separation technique relates to the saying, "don't keep all of your eggs in one basket", as it involves dispersing activities and resources over multiple locations.

Example:

Facilities and vendors may store their inventory in multiple locations in the event of a fire or any other event that would damage inventory.

Medical practices may also choose to avoid contracts with vendors and purchase through multiple vendors in case a vendor were to run out of stock on an item.

Duplication

Duplication techniques are used to serve as back up in the event of a loss. Many practices keep copies of patient medical records in case of an event that damages the originals.

Duplication techniques are also used in terms of physician coverage.

Example:

It is mandatory that when chemotherapy is being administered to a patient, that a physician or mid-level is on site in case of if a patient experiences a reaction to the drug. If only one provider were available to cover, and something arose causing the provider to have to leave, then the chemotherapy treatment would NOT be able to be given or would be a violation to do so.

Contractual Transfer of Risk Control

Contractual transfer of risk control involves transferring risk from one party to another. An example of this is when a medical office leases property, thereby transferring the risk of loss or damage to the properties owner.

Risk Financing

Risk Retention

Risk retention is a technique that involves planning on how to cover losses if they were to occur.

The simplest risk retention technique is to simply pay for a loss as it occurs. This is not viable for smaller organizations, depending on the amount of the loss.

Organizations may also accrue dollars in a funded reserve which can be used to cover any future loss.

Organizations may also borrow funds to cover losses.

Physicians also carry extensive malpractice insurance policies to help cover any loss that is incurred.

Risk retention should be considered when:

• There are known risks that cannot be reduced or avoided

• A risk does not carry much potential for great loss and the organization can pay for any loss itself

• There are predictable losses

Risk Transfer

Risk transfer involves an organization transferring only the financial liabilities to another party, while still assuming the legal obligations. This is typically done by purchasing outside insurance policies.

Select a Risk Management Technique

Organizations should implement at least one risk control technique and one risk financing technique.

Selecting the most effective technique requires an organization to predict how a selected technique would affect its mission and goals (i.e. it may not be viable for a specialist to avoid risks by avoiding procedures that are necessary for that particular specialty).

The organization must also consider which technique is most cost-effective in respect to it's operations.

Implementation

Implementation requires communication between risk management, department heads, and organizational leaders. All leadership must understand the techniques chosen to be implemented and educate staff of their importance and purpose.

Communication and education ensures that implementation of any technique is smooth, effective, and understood.

Monitor and Improve the Implemented Technique

Once a technique has been implemented, its effectiveness must be closely monitored, evaluated, and improved when needed by management. Risk management techniques can be very complex in nature, and require fine tuning when put to work.

The Risk Management Process - How to Maintain an Effective Risk Management Program

Friday, October 5, 2012

Applying Change Management Strategy in Educational Settings

Changing Our Thinking

Over the years the hierarchy of education has evolved into an unchanging leadership formula that has managed to survive without adopting change management strategies to meet the changing goals and needs of their customers. As more mandates have been passed to encourage schools and teachers to perform at a higher level, and expectations for student success have increased, we have not seen leadership evolve and grow to meet those demands. The result has been that school systems are attempting to reach 21st century goals using 19th century concepts. The passage of "No Child Left Behind" and the broad "highly qualified" teacher designation has simply highlighted the inability of most school leaders to adapt proactively by aligning their techniques and attitudes with successful business models.

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Education is a business. At one time the failure of a school to reach goals was not published, made public or available to anyone with a computer. Now, before families move to a new area they check the numbers on the schools that their children may attend and choose their home based on the location of the school with the highest scores. Students, who must pass competency examinations at virtually every facet of their education in order to move through the system are falling further behind as they are caught between schools trying to increase their own scores and teachers trying to accommodate mandates presented them by leadership to increase school scores.

Once schools and educators in leadership positions realize that the success of any business, including their own, depends on their ability to adapt to the needs of their customers, they will find that numbers, both for schools and students will rise with each change that is successfully implemented.

Identifying Gaps

Leaders in the academic arena face many challenges. The foremost being that they usually do not have a business background and have been in education for their entire career. (Except for that stint they did at Pizza Hut while getting through college). These individuals are usually excellent educators who enter leadership in a school with great ideas for how to make the system better. Many of these individuals have some great ideas. But, as with all businesses, leaders are not only involved in operations, but also in budget and politics. This is true of any business, the difference though, is that business leaders are trained in operations, budget and politics. While, leaders in schools often go from teacher to vice-principal, to principal with little or no business training added to their toolkit for success. In addition, what may make a wonderful educator in one classroom, may not work in another, so the ability to motivate and give incentive to others must be accomplished as any other change management method. In most schools change management is a foreign concept, or something that was studied while getting the first of many degrees and certifications that are necessary to teach. Many times, in order to develop successful programs that meet the needs of our customers we must return to the library and learn an entirely new subject. Many books have been written on change management, how to build teams, how to motivate groups. It is vital in implementing change in your school that you have a true understanding of these concepts and methods.

Profitable Adaptability

Businesses make good customers and profit greatly by creating a proactive adaptability to change. Schools also profit by this same action. However, when identifying gaps, and establishing where to start your change management program it may be wise to look at how your students, community and staff are treated. Are they treated as customers or are they treated as people who just have to be there. If you went to a restaurant and the meat was undercooked, you would not hesitate to say "take it back, I want it well done." But, what happens when a teacher comes to you because her classroom is not adequately ventilated, or a student has a problem with a certain subject. If the auto-response is "that's the way it is," or, "that's the way it's always been," then this is a gap that a change management program can address. While businesses take great pains to assure that their vision and goals are clearly understood, spend countless hours assuring that their staff are well trained in conveying those visions and goals, and work very hard at exuding great customer service. Schools have reacted to mandates. This is a costly endeavor instead of a proactive approach, we start the "blame game." The gaps, when addressed proactively, are much easier to manage than to wait until the state or federal government pronounce on the Internet how bad your school is and you start losing students before families even move into the area.

School leaders, teachers, students and parents must become business partners for positive change to take place and be sustained. Proactive leaders utilize change management in every aspect of their enterprise. And, school is an enterprise. Unless a drastic assessment and change takes place in most schools, the money lost in terms of drop-outs, low scores, fines, take-overs, etc., will negatively impact not only the school, and students, but the community as well. So, let's discuss some steps for change management that leadership can use to start improving their standing in the educational community.

Collaboration Beyond the Classroom

Teacher training days are already built into the school year. Most of the teachers will attend these training days. Can you imagine what would happen in students homes if parents and teachers participated together in a teacher training day? Parents would suddenly find themselves part of the solution instead of being blamed for the problem. There would be an opportunity to teach communication skills and collaboration to a gymnasium of people who deal daily with the students. Imagine a student taking homework home and a parent actually understanding what the teacher is trying to do ahead of time. The reason that parents do not participate in parent-teacher nights and other activities at school is because most are working parents. They have neither the time or energy to go to a school on a Wednesday night after work and walk around a classroom. Teachers are tired, parents are tired, kids are hyped up because they've been getting ready for weeks. The result of parent-teacher night is that everyone is disappointed. Teachers, because most of the parents don't show up (which just proves they don't care), parents because they had to drive to school with screaming kids to basically stand around for fifteen minutes and pick up their students homework, and students because the subject they really do like was not discussed enough and they didn't have time to really be noticed in the commotion.

What if parent-teacher night were parent-teacher "day" on a Saturday afternoon. What if each class sat up booths on the playing field and it was actually a carnival like atmosphere where parents and teachers really could talk and students really could man booths and show their special projects. Would this cost more? No, Would it take more time to set up? No, Would more parents and students show up? You bet, there is nothing like a student with a place to go on a Saturday that is all about them and very few parents say no. In addition, for those students who have parents that don't participate, could still come because it's during the day and they could still feel that they were important and needed.  Isn't that what we are really trying to instill in students in the first place, to be better members of our communities?

Final Thoughts - Where to start?

Start with a simple survey sent to teachers, parents and students. Make sure that they are totally non-threatening and ask for honest answers. If you school is on the low end of the scale a simple survey will give you all of the information you need to start raising those scores. And, you will be surprised to learn that the teachers, students and parents are pretty aligned on identifying gaps and giving ideas for filling those gaps.

In our next series of articles we will be discussing some of the possible gaps you may be facing and some cost-effective alternatives to making small changes that have a big impact.

Applying Change Management Strategy in Educational Settings

Wednesday, October 3, 2012

Content Management Systems, Bespoke and Off-the-Shelf CMS Systems

Content Management Systems (CMS) have simplified the way content is published on websites and intranets these days. A CMS is an easy-to-use tool that requires minimal technical skills. Any lay-man can easily create text and multimedia rich web pages this way. However, you are not just confined to designing and publishing web pages. It also allows maintenance of documents and other content.

A CMS can also be used for specific purposes like document management, knowledge management, website content management, and so on. There are many systems available that are bundled with more or less similar features and are equally effective. Many of these can be tailored for a specific type of working environment and are usually referred to as bespoke content management systems.

Content Management System

Broadly they can be classified as enterprise level CMS and Open Source CMS. Enterprise content management systems have advanced elements like workflow management and security features. Open source CMS are free-to-use tools with all the required basic functionalities. Content management systems also depend on the type of platform used like the programming language (ASP, PHP, JAVA, and so on) and the supported databases (MySQL, Oracle, and so on).

Much of CMS success can be attributed to its usability aspect. The ease of use does not necessarily mean how simple it is for the author to get the content published on the web page. The usability factor of a content management system also takes into account the following:

Simple to design layout, publish the content, and speedy deployment. The ease with which the CMS can be learned. The manner in which the errors are reported and controlled. Portability between versions and scalability on various platforms.

Apart from easy functionalities, a CMS should ideally include the following features:

Customizable templates that can readily applied to content. Workflow management and document management. Advanced plug-ins and upgrades that comply to latest web standards. Content virtualization, where a virtual copy of the content can be worked on by multiple users.

A bespoke CMS allows the users to renew the content on any page or portion of the website.bespoke content management systems are best used when there are distinctive requirements like multi-lingual support, automatic link check, access rights depending on the roles, convoluted database systems, and so on. It is useful to have requirements and implementation objectives clearly defined before selecting and finalizing a content management system.

Content Management Systems, Bespoke and Off-the-Shelf CMS Systems

Tuesday, October 2, 2012

What Is CMS? Content Management Systems Explained

A lot of people have been asking this question. Every month 1.2 million people search Google with the term, what is CMS.

In its simplest terms a CMS is a lot like a word processor in that you can edit documents in a WYSIWYG format. WYSIWYG stands for 'what you see is what you get', this type of document creation allows you to see exactly what the document will look like as you are typing and adding different elements.

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Content management systems are also pretty complex. A good content management system acts more like a database than a word processor. The database is where you can link content together and keep a record of changes made to any web page or web page element.

Electronic content management systems have been around since computers were invented. But content management has been a problem since the beginning of the printing press, and some historians say that the problem began with the first written word.

The scope of this article is beyond the history of the content management systems, instead I'm going to focus on the most used content management systems today and give a brief over view of each system. The most popular content management systems are:

Drupal Joomla WordPress

These are the top three systems in use today as they are all popular among people that don't know how to create a website or haven't learned any HTML.

Drupal

Drupal was launched in 2000 in a dorm room at the University of Antwerp by two students who wanted to be able to share information with other each other and other classmates. It was named "Drop" for the first year until the creator, Dries Buytaert, graduated and moved out of the dorm room.

The name Drupal, pronounced "droo-puhl," comes from the English enunciation of the Dutch word "druppel," which means "drop." Drupal is free. It is open source software that is constantly being updated by IT professionals from all over the world. With Drupal you don't have to know any HTML to create websites as everything is accomplished inside the interface that looks like a word processor. So you can create websites easily and manage all of the web pages from one location.

Joomla

Joomla is also free open source software that allows you to create websites and web pages easily once you get over the learning curve. You'll have to install and learn all of the modules to begin creating web pages. The Joomla website has extensive documentation on how to use the software and a broad FAQ page to help new people learn the tips and tricks and how to get around the different features of the software.

WordPress

WordPress was released in 2003 and has become the benchmark for automated SEO optimization. WordPress plug-ins automates most of the tasks associated with making a website search engine friendly. This software also has to be installed unless you choose to let WordPress host your website on a subdomain such as "yourwebsite.wordpress.com".

Having a website hosted by WordPress has its draw backs as you don't have control over your website and WordPress can ban you if you violate the rules.

WordPress is the easiest to learn of the three content management systems. And in my opinion the best one to start with if you don't have any experience in creating websites. It is powerful bu nimble and if used correctly any WordPress blog can be made to get high rankings on Google.

Now click on this What is CMS link to see introductory videos for the three content management systems listed in this article.

What Is CMS? Content Management Systems Explained

Sunday, September 30, 2012

Corporate Management Titles

A corporation is a company that is vast in size, and that has many different divisions that produce services and products for its customers. In order to run these concerns a number of employees are required, and a special group of employees, also known as the board of directors are appointed by the company to govern them. The members of the Board of directors then act as advisors to the company, and have several employees working under them on specific tasks in a methodical manner. Because there are many different tasks of varied importance to be performed, the corporate management team is broken down into different divisions. Some of the ranks include the Chief executive officer, or the CEO, who is also known as the President, the chief financial officer (CFO), the vice president, the chief operating officer (COO), and so on.

Corporate titles are offered by various public sector or private sector organizations on the Officials of a company for identifying their role that is needed. Generally, big companies have a chairman or Chief Executive officer as their head followed by the ranks of president as their head but it has no official deputy. If we concentrate on this, it can be noticed that these corporate titles are most of the times given more for prestige and maintaining chain of command instead of differentiating between the jobs assigned to the employees. The division head is commonly referred to as Executive Vice President. This rank is almost the synonym of Vice Chairman. Sometimes it is also called President and CEO of the division depending on the structure of the organization.

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Now let's look at some of the Corporate Management titles, and study the job that they have to perform on a daily basis. The CEO is of the highest rank and makes final decisions for all matters of the company. He also plays a visionary, and other officers like COO, CFO, and CIO report to him. The presiding officer responsible for selecting or removing officers and the one responsible for the technical and environmental operations of a company is the Executive or the Non executive Chairperson. Nowadays, certain companies have broken down separate tasks for the Chairman and the CEO, and sometimes the two combine to form Non Executive Chairperson. Helping him is the Chief accounting officer and the Chief Administrative Officer. The CAO or Chief Analytics officer manages the data of a company's activities and reports to the CEO. A new corporate management title offered by companies is the CBO, or the chief brand officer. A brand's public image, aspects and promises made by the company to the customers is looked upon by him. He looks after the packaging, customer service and marketing of a product. A company's brand Equity is reliant on him.

Chief Engineering officer is a corporate management title that can be mostly seen in technology and IT companies. He is responsible for the research and development of technology and products. Other important ranks include CTO, CPO, Treasurer, Superintendent and Supervisor.

Corporate Management Titles

Sunday, September 16, 2012

The Effects of Technology on Marketing Management and Products and Prices

Many marketing managers are already aware of the four Ps and how pleasing customers has become a major priority in marketing today. With increases in technology, however, customer approval is more important than ever before, and all aspects of business are rapidly advancing to conform to expectations of today's varied consumers. The internet has offered consumers the ability to not only rate a large number of products, but also easily provide their own reviews, opinions, and input into the most popular products.

The effect of this on production is that today's products are tested and engineered to be of the highest quality and also accommodate many customer needs. In terms of marketing management, it means being able to listen to the customers and not only what they like and dislike but what their needs are and how they can be met. One great example of how businesses have adapted to customers can be seen in the auto industry. Today's vehicles come standard with such things as mp3 players, navigational systems, Bluetooth capability, and even added cup holders and grocery bag hooks. Also, cars are now equipped with more added safety features than ever before.

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With the increased availability of information on a variety of different products, today's consumers are more educated than ever before, demanding products that are made from the safest materials and production methods that are safer for the environment. Increased consumer demands for hybrid vehicles and cleaner fuel alternatives have also prompted further government regulations, incentives for vehicles that benefit the environment, and also increased government funding for research into other forms of fuel.

Fuel and the price of gas in today's economy is also another aspect that has greatly influenced the auto industry, and a number of other industries as well. While sales of larger SUVs and trucks are declining, more people are interested in smaller, compact cars that offer better fuel economy. Another advantage that technology has offered auto dealers and consumers alike is price comparison shopping and referrals. Now, when a customer is looking for a new vehicle, they can go online, research certain models, compare prices, and easily get a referral to a local dealership that offers the best price. For the dealers, this has lead to increased competitiveness and greater cost cutting, as well as no haggle pricing on the part of some companies.

With more and more people turning to the internet not only to shop, but also to do product research prior to buying, price comparison is becoming increasingly important. In fact, in a recent survey, it was determined that 58 percent of online shoppers felt that all ecommerce sites should offer a price comparison service that enabled them to make the best choices on the spot. Marketing management is shifting faster than ever before, and customer input and approval is valued much more today than ever before.

The Effects of Technology on Marketing Management and Products and Prices

Saturday, September 15, 2012

The Basics of Content Management Systems

A Content Management System is a computer application that permits the creation, editing, publishing and manipulation of content on a website.  These systems are usually used for the storing and retrieval of technical and user's manuals, news articles, brochures, guides, among others.  The content itself may be constructed of any file type: images, audio/video files, spreadsheet and word processor documents, or any form of Web content. The primary types of Content Management Systems include:  Enterprise, Web and Component systems

1) An enterprise CMS focuses on content and documents oriented towards the organizational processes of a business enterprise, and have a primary function in managing the organization's unstructured information content.

Content Management System

2) A Web CMS focuses on content and documents specifically designed for Web publication by non-technical content creators.

3) A component CMS focuses on content within documents, often managing structured content, such as XML, to locate, link and render content at any level of organization.  This content is then often sent over to Enterprise and Web Content Management Systems

The five primary aspects of Content Management Systems include the following:

1) Versioning. The ability to keep, and roll back as required, previous versions of content, even after content is updated.

2) Granular User Management. This is the ability to assign and differentiate users based upon permission levels.

3) Content Organization and Relation. This is the ability to position content in both larger organizational structures as well as in relation to other content.

4) File and Image Management.  This is the ability of the system to store files in relation to the content that uses them.

5) Multi-State Content. This refers to the system's ability to store content in a variety of states, from 'in-progress' to 'archived' to 'active' or 'inactive'.

Along with these core functional requirements of a basic CMS, such systems often include a collection of other features and enhancements including extensibility and integration, scheduled publishing and expiration, task management and collaboration, among others.  The capability of such systems to pick and choose among such a wide array of functions provides evidence that no strict definition yet exists.  The CMS, as a technology structure, continues to advance as users and developers define and refine their needs and definitions.

The Basics of Content Management Systems

Friday, August 17, 2012

Automated Lead Generation Management Made Simple

If you are looking to market your business online then it is important to select the right lead generation management strategies to get the best bang for your buck. On the internet you are able to automate the entire process which means that your website is working for you 24 hours a day and 7 days a week.

Lead generation management online is fairly straight forward with the whole process basically being split into three separate areas as follows:

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Online sales funnel Traffic Conversions

It all starts with your sales funnel which includes your website, your thank you page, your sales page, and your follow up auto responder. These 4 elements of the sales funnel are all linked together to give you the best possible chance of converting the lead into a sales.

Once the prospect lands on your website they are encouraged to fill out a lead capture form in return for something of value. This could be a free report, a free ebook, a weekly newsletter or a free training series of some sort.

Once they have filled out the form they are then redirected to a thank you page which starts to educate the lead about your product or company using video and text. The thank you page is often used to also offer a trial of your product for a small amount and offer a money back guarantee to remove any risk. The sales page is used to sell your main product, which should be communicated in your email follow up messages.

The lead is also automatically sent the first follow up email from the autoresponder and a series of follow up emails are sent out automatically over a predefined period. These follow up emails should be well written and congruent to what you are offering them. You have a choice of setting up your sales funnel yourself, or to use a world class marketing system that does it for you.

Once you have the sales funnel all set up, you then need to focus on driving massive amounts of targeted traffic to your website. Paid advertising creates much quicker results if you know what you are doing. If you are beginner to paid advertising it is crucial that you start small and test and track to see what is working and what is not working. You are bound to chew up some money when learning what to do, but if you stick with it and manage it sensibly you will see results eventually.

If you are on a very low budget you will have to look at free marketing strategies such as social media and content production. By using social media the right way you can meet targeted people that are looking for what you are selling. Don't spam people though on social networks as it largely a waste of time and turns people off. Writing articles and creating videos that are keyword rich is a useful strategy providing you take massive action and create a lot of them.

And the last piece of the lead generation management puzzle is to convert your traffic into leads, and then into sales. This is where your website skills and copy writing skills come into play. If you are not good at these you can outsource them to a professional, or you can use a marketing system that makes it simple.

Always split test your landing pages and test and tweak to find out what works best. You should be aiming for an opt in rate (number of people that opted in divided by the number of hits) of at least 10%.

Automated Lead Generation Management Made Simple

Friday, July 13, 2012

Content Management System - Choosing The Best Developer

There are loads of benefits of choosing a content management system. If you have a website, you should definitely opt for suitable content management software. You can install such a software on the website. Such a system allows the website owner to change and modify the data present on the website as and when he wishes. He does not have to hire the services of a web developer every time there is a need to make changes or modify the information on a website. The website owner can use the password and user name of such system to make the necessary changes. So, if you are searching for a tool that can allow you to change and modify the data on a website regularly, you should opt for a web content management system. With the help of such a system, managing and maintaining the information on a website is easy and convenient. However, when it comes to choosing a suitable CMS website, the first thing you should do is to choose a suitable developer.

There are a number of developers of content management systems. Most of them have websites, from where you can find information about the. There are also sites of companies that provide CMS website development services. You should research well before choosing such a developer. Given below are a few useful tips to choose the best developer:

Content Management System

The first thing you should check while choosing a developer of CMS is whether the professional has valid registrations and licenses. You must check whether the developer you are choosing is accredited by the state. In addition to that, you should know that you should know that the professionals you are choosing should have permits to develop such software.

The developer you are choosing should be experienced enough. You should check whether he is competent enough to develop the best quality system for your website. Find out whether the professional you are choosing has been in the profession for a considerable number of years. Make it a point to find out whether the professional has developed software for reputed companies' websites. You must also find out information about the background of the developer.

Do not forget to compare the cost of hiring such a professional. As there are a number of developers, you should check whether the cost of hiring the professional is well within your affordability.

So, you can see that if you know what to look for, it is easy to look for a developer of content management system.

Content Management System - Choosing The Best Developer

Tuesday, June 26, 2012

Ten Important Classroom Management Tips and Strategies

By now, you have probably already learned that a good classroom management system is responsible for building a positive classroom climate. As a classroom manager, A good classroom manager knows that the benefit of using classroom management strategies can both stimulate and encourage learning.

Using Classroom Strategies for Improving Motivation

Content Management System

When consistently implemented, these strategies can enhance the quality of your own teaching. This can be done in a variety of ways:

- Always aim to model the desire behavior. - Modeling is important for setting the expectations of both behavior and learning procedures.

- Creating opportunities for personal contact with students. - This includes providing tutorials and positive reinforcement whenever needed.

- Taking the student seriously. Students sense when they are taken seriously by the little things a teacher does in the classroom. Teachers can communicate this in a variety of ways using positive reinforcement, communicating expectations, and motivating pep talks.

- Being supportive, encouraging, helpful and available.

- Sharing information and ideas with the students.

- Accepting students' feelings especially regarding assignments and tests.

Classroom Management Procedures

Effective classroom managers can also use the following classroom management procedures for reinforcing their rules and procedures. Some classroom managers believe that sharing responsibility with students leads to cooperation and a positive classroom environment.

- Allow students to participate in rule setting. This strategy helps with developing their own responsibility as learners and managing their own classroom behavior.

- Allow students input into the daily schedule. This strategy helps them with organizing, prioritizing and planning content of the daily lesson as well as managing their work efforts and contributions to the lessons.

- Allow students to give input about assignments. This strategy helps them to become more aware of how they manipulate their learning.

- Allow students to select their own books to read. - This strategy has important implications for enhancing motivation.

- Allow students to plan and set goals for learning. Students can set two to three goals that they feel will help improve their learning such as handing in homework on time and improving their spelling.

- Allow the student to use self-evaluation procedures. Teachers can provide checklists and rubrics to encourage independent learning.

Building a positive classroom climate includes involving students in on classroom procedures and rules and treating them with respect. If you do these classroom procedures and strategies consistently, you'll find that the quality of your teaching will shine. So what are you waiting for? Try it!

Ten Important Classroom Management Tips and Strategies

Monday, June 25, 2012

The Death of Management

"You cannot treat a patient if he doesn't know he is sick."
- Bryce's Law

INTRODUCTION

Content Management System

Epitaph:

"Here lies the body of 'Management,'
Who at one time moved mountains but was put to death by
government regulations, social mores, office politics,
and general apathy. R.I.P."

I have a good friend who was recently elevated to the job title of "Systems Manager"
at a large Fortune 500 company in the U.S. Midwest. As someone who has been in
the Information Systems field for over 30 years now, my interest was piqued and I asked
her how big of a staff she was going to manage and what kind of systems she was
going to be responsible for administrating. She told me she had no staff and her
responsibilities primarily included going to user sites and helping them setup their
laptop computers with office suites and pertinent Internet software.

This is certainly not how I have come to understand the concept of a "Systems"
person or, for that matter, a "Manager." What she described was more of a technical
or clerical role as opposed to one of management. But I guess the times are changing.

I always viewed "management" as a people oriented function, not a mechanical
function (which is why "man" is used as part of the word). I define it as, "getting
people to do what you want, when you want it, and how you want it." But perhaps
I am beginning to date myself as more and more "managers" are appearing with
fewer and fewer people involved. Even though the title is flourishing, I contend
true management is becoming a thing of the past.

WHY IS MANAGEMENT DISAPPEARING?

First, we have to understand that managers are in the business of conquering
objectives and solving problems in the workplace through people. If we lived in a perfect
world where everyone knew what they were suppose to do and when they were suppose
to do it by, there would not be a need for managers. Inevitably, this rarely occurs as
people are social animals and rarely agree on anything, particularly on how to perform
a given task. Hence, a manager is needed to establish direction and referee. As such,
managers are the field generals for their departments.

There are three basic attributes of a manager: Leadership, Environment, and Results.
Let's consider each separately and how they have evolved:

1. LEADERSHIP

To properly coordinate human resources, an effective manager should always be at least
one step ahead of his staff. This requires visionaries who inspire confidence in their troops
and can set them marching in the right direction. The problem though is that little, if any,
planning is being performed in corporate America. Instead, we are content to react to
calamities as opposed to looking into the future and trying to anticipate problems. As
a small example, we are now embroiled in a tempest over the Hurricane Katrina disaster
in New Orleans. Engineers have long known that the levees used to keep the sea out
of the city were inadequate for a category four or five hurricane (Katrina was a category
four). In fact, I saw a documentary on this very subject just weeks prior to the disaster. Now, we
have local, state and federal government agencies rushing to correct the problems (and
doing a lot of finger pointing in the process). As costly as it would have been to fix the
levees, it would have been a spit in the bucket when compared to the costs to clean up the
aftermath.

In the corporate world, Detroit is reeling from the types of automobiles now being
imported into this country. Asia has stolen Detroit's thunder who now finds itself
offering cash incentives to stem the tide. It is no secret America has developed an
ever-increasing dependency on foreign oil, and is now saddled with an aging oil
refinery infrastructure and a shaky economy. Why then was Detroit surprised to see their
market share take a nose-dive in favor of quality fuel-efficient automobiles from overseas?

The point is, our planning and leadership skills are at an all time low. Why? Because
it is easier to react to a problem than to do a little planning; easier, but costlier. Let's face
it, planning is hard work and, as the old adage goes, "You can pay me now or you can pay
me later, but you are going to pay me." Planning is a projection into the unknown and involves
a certain level of risk that most people are not willing to assume (and are afraid to do so).
Consequently, our society is more interested in safety nets than in taking risks. I guess this
is why I admire gamblers who mentally calculate their odds for success and are unafraid of
taking risks.

Nonetheless, American competitors (and our enemies) fully understand our weakness as
planners and are not afraid of taking the risks that we balk at. As a result, they will continue
to take advantage of us until such time as we get some serious leadership.

2. ENVIRONMENT

In order to set workers to task it is necessary for a manager to establish a
suitable work environment. This includes:

Defining the location of the workplace, hours of operation, and corporate policies to be observed (e.g., payroll, benefits, performance reviews, etc.). Defining the methodologies, tools and techniques to be used by the workers in their assignments. Defining the corporate culture - Although this is normally defined by the company overall, the astute manager establishes the ethics, customs and social intercourse to be observed within his area of responsibility (a subculture). By doing so, the manager has defined the code of conduct in the department denoting what will be tolerated and what will not.

As part of the corporate culture, the manager defines his own personal style of
management, for example:

The types and level of discipline, organization, and accountability expected from the workers. Will the manager try to micromanage everything (top-down) or empower his people, delegate responsibility and manage "bottom-up"? How employees are evaluated and rewarded; by accomplishments or by political maneuvering.

The manager's objective is to create a homogeneous working environment whereby
everyone is "rowing on the same oar" towards common objectives. Unfortunately, the
problem here is that our society is now more inclined to accept rugged individualism
as opposed to team effort. For example, employees are commonly rewarded based on
individual initiative as opposed to group effort. Between this spirit of individualism
and government regulations that embolden employees to resist the company, loyalty and
teamwork are at all-time lows and apathy and restlessness permeates corporate
America. Such spirit disrupts the harmony of the work environment, thus compounding
the problems of the manager.

3. RESULTS

Ultimately, the manager is charged with the responsibility of producing a product or
performing a service. As such, the manager must establish and prioritize
assignments, and assure they are accomplished in a timely and cost effective
manner. This requires managers who can articulate assignments and coordinate
resources towards this end. Sounds pretty simple, right? Then why are we failing
in this regard? Three reasons:

Managers are more interested in gamesmanship than actually producing anything of merit. They have developed a "fast track" mentality whereby managers have little interest in their current job and want to advance to the next plateau in their career. "Long-term" planning is no longer measured in years, but rather in months or weeks (a "long-term" project is now considered three to six months in length). Consequently, managers are primarily interested in quick and dirty solutions which will see them through their tenure of office, but will create burdens later on for their successors. Managers now spend more time scheming and maneuvering than worrying about getting the job done. What's the sure sign of such a manager? He/she knows the latest buzzwords and is always "politically correct." Managers are no longer results oriented, Instead, they are more focused on the process or mechanics of getting a job done. Although it is desirable to be well organized and precise in our work effort, it is for naught if you cannot deliver what you are charged to produce. The manager needs to be focused on deliverables, not mechanics (with apologies to the ISO 9000 folks). Managers no longer hold people accountable for their actions. This is due, in part, to government regulations that are more concerned about the rights of the employees as opposed to the manager's. As a result, managers spend less time managing and more time supervising people. Understand this: there are substantial differences between management and supervision; the two are most definitely not synonymous. Supervision is much more "hands on" with employees being continually watched and directed in their work assignments. Managers should manage more and supervise less, and employees should do more self-supervision. Unfortunately, this philosophy is not in vogue these days. Workers no longer seek responsibility and prefer to be told what to do thereby they cannot be held accountable if something goes awry. This alone says a lot about our society and is worrisome to me.

Let us never forget, unless you can deliver what you are charged to perform, you
are a failure as a manager. Consider the numerous coaches and managers in
the world of sports who have been fired over the years, not necessarily because
they didn't run fine programs, but because they lost sight of the end result: winning.

CONCLUSION

What I have described thus far pertains primarily to large corporations. Management
is still alive and well in small businesses that are not encumbered with bureaucracy
and need to manage simply to survive. I have also been primarily describing corporate
America, but many of these bad habits are creeping into the management style of Asian
and European companies as well.

Now and then, I like to make an analogy between management and dieting. There
is nothing magical about losing weight; you simply watch what you eat and get some
exercise. However, millions of dollars are spent on the latest diet craze, usually to
no avail. The same is true with management; you simply need some leadership,
organization and follow-up and you will get the results you want. However, it
seems companies today do everything but manage.

Beyond this, our social fabric and government regulations discourages
effective management. Instead of discipline, organization and accountability, we
are more concerned with nurturing free-spirited individualism, gamesmanship, and
chasing panaceas. In many cases, managers are inhibited by the press who
scrutinizes decisions, particularly in the government sector. Fearing to make
a bad decision, managers suffer paralysis and nothing is accomplished.

Bottom-line, corporate America is no longer managing; instead, we are playing
games or as I like to call it, "Rearranging the deck chairs on the Titanic." In other
words, as the ship is going down, we tend to focus our attention on everything other
than saving the ship or passengers. In the past we have talked about Theories X, Y, Z
for describing different styles of management. Perhaps we should describe today's
management style as "Theory Zero."

What is needed is someone who isn't afraid of taking the reigns and is allowed
to run the department to produce the necessary results - that is the job of a
manager. Let me give you a small example. Recently, I attended a meeting for a
nonprofit organization who wanted to draft legislation for the association. The
meeting started out pleasantly enough but quickly slipped into an uncontrollable
series of arguments. I could tell by the confused look on the faces of the attendees
that the meeting was out of control and so I grabbed the gavel and brought the
meeting to order. I next divided the group into subcommittees to discuss the
different issues and gave them a deadline to produce a rough draft of the
legislation. Within each subcommittee I appointed a chairman, a secretary,
and someone to research the legislation. I then went outside to smoke my
cigar. When I came back to the room, bedlam had been replaced by quiet
organization. The legislation was drafted according to my instructions and the
members left the building saying it was one of the best meetings they had
attended. Why? Because a manager took the gavel.

One last note which I will specifically address to my colleagues in the IT Industry;
In my 30 years in this field I have never encountered a technical problem that
cannot be conquered by good old-fashioned management. I'll bet this is true
in any industry, not just IT.

The Death of Management

Saturday, June 23, 2012

3 Top Benefits Of A Website Content Management Software

There are many entrepreneurs and website owners who do not know the benefits of opting for a website content management software. Ask such website owners, and they will tell you that they are not satisfied with the amount of business their websites are bringing for their companies. It is mainly because there is no fresh content on the websites of those companies. Thus, the sites get stagnated. Moreover, those sites continue to lose ranks on search engines. Moreover, as there is no interesting content or information on those sites, customers do not return. Thus, the website owners lose valuable customers. However, you should not let that happen to your website. You must know that if the content of your site is managed and maintained well, you can gain more than the expected amount of business. Moreover, there will be a huge traffic to your site and your site will rank on the topmost pages of different search engines. All these are possible due to a website content management system.

A web content management system is an application that can be installed on your website. This can turn your website into a platform, which allows regular edit, delete and modification of data without the need to make changes to the structure and design. Moreover, a website owner does not need to have knowledge of HTTP or program to be able to make changes to the content or information present on the site. There are loads of other benefits of website content management software. Top 3 of those advantages are given below in brief:

Content Management System

A vital benefit of choosing a website content management software is that, with the help of such a software, you will be able to popularize and promote your products and services to a large number of people. Having an online presence helps a great deal in reaching millions of online visitors. Thus, your goods and services get the maximum exposure.

Putting fresh content on your website at regular intervals helps to gain good search engine rankings. There will be a large number of customers on your site. Thus, sale of your products will increase. More and more customers will come to know about your products and will avail discounts and offers of your company.

Online promotion is the fastest means of popularizing products and services of a company. In addition to that, you can interact directly with your customers and get feedback and comments from them. This will help you to grow your business further.

So, you can see that there are loads of benefits of choosing a website content management. So, what are you waiting for?

3 Top Benefits Of A Website Content Management Software

Saturday, April 21, 2012

Human Resource Management and Organizational Effectiveness

1. Introduction

Organizational effectiveness depends on having the right people in the right jobs at the right time to meet rapidly changing organizational requirements. Right people can be obtained by performing the role of Human Resource (HR) function. Below is an outline and explanation of how to assess the HR functions of an organization by using HR activities in an architectural firm as an example. Human resource management (HRM), as defined by Bratton, J. & Gold, J. (2003), is

Content Management System

"A strategic approach to managing employment relations which emphasizes that leveraging people's capabilities is critical to achieving sustainable competitive advantage, this being achieved through a distinctive set of integrated employment policies, programmes and practices."

According to this definition, we can see that human resource management should not merely handle recruitment, pay, and discharging, but also should maximize the use of an organization's human resources in a more strategic level. To describe what the HRM does in the organization, Ulrich, D. & Brocklebank, W. (2005) have outlined some of the HRM roles such as employee advocate, human capital developer, functional expert, strategic partner and HR leader etc.

An important aspect of an organization's business focus and direction towards achieving high levels of competency and competitiveness would depend very much upon their human resource management practices to contribute effectively towards profitability, quality, and other goals in line with the mission and vision of the company.

Staffing, training, compensation and performance management are basically important tools in the human resources practices that shape the organization's role in satisfying the needs of its stakeholders. Stakeholders of an organization comprise mainly of stockholders who will want to reap on their investments, customers whose wants and desires for high quality products or services are met, employees who want their jobs in the organization to be interesting with reasonable compensation and reward system and lastly, the community who would want the company to contribute and participate in activities and projects relating to the environmental issues. Common rules and procedures of human resource management must be adhered to by the organization which forms basic guidelines on its practices. Teamwork among lower levels of staff and the management should be created and maintained to assist in various angles that would deem necessary in eliminating communication breakdowns and foster better relationship among workers. The management should emphasize on good corporate culture in order to develop employees and create a positive and conducive work environment

Performance appraisal (PA) is one of the important components in the rational and systemic process of human resource management. The information obtained through performance appraisal provides foundations for recruiting and selecting new hires, training and development of existing staff, and motivating and maintaining a quality work force by adequately and properly rewarding their performance. Without a reliable performance appraisal system, a human resource management system falls apart, resulting in the total waste of the valuable human assets a company has.

There are two primary purposes of performance appraisal: evaluative and developmental. The evaluative purpose is intended to inform people of their performance standing. The collected performance data are frequently used to reward high performance and to punish poor performance. The developmental purpose is intended to identify problems in employees performing the assigned task. The collected performance data are used to provide necessary skill training or professional development.

2. Affirmative action has assisted many members of minority groups in creating equal opportunities in education and employment. Who could object to assisting these minorities, who suffered years of discrimination, in getting the equal opportunity they deserve? The problem is, affirmative action promotes racial preferences and quotas which cause mixed emotions. One time supporters of affirmative action are now calling out "reverse discrimination". If we want a stronger support for affirmative action we need to get rid of the preferential treatments.

The back bone of affirmative action began with the ratification of the Thirteenth Amendment. The amendment abolished slavery and any involuntary labor, is showed there was a calling for equal opportunity for all South Africans.

A comprehensive Human Resource Strategy plays a vital role in the achievement of an organisation's overall strategic objectives and visibly illustrates that the human resources function fully understands and supports the direction in which the organisation is moving. A comprehensive HR Strategy will also support other specific strategic objectives undertaken by the marketing, financial, operational and technology departments.

In essence, an HR strategy should aim to capture "the people element" of what an organisation is hoping to achieve in the medium to long term, ensuring that:-

o it has the right people in place

o it has the right mix of skills

o employees display the right attitudes and behaviours, and

o employees are developed in the right way.

If, as is sometimes the case, organisation strategies and plans have been developed without any human resource input, the justification for the HR strategy may be more about teasing out the implicit people factors which are inherent in the plans, rather than simply summarising their explicit "people" content.

An HR strategy will add value to the organisation if it:

o articulates more clearly some of the common themes which lie behind the achievement of other plans and strategies, which have not been fully identified before; and

o identifies fundamental underlying issues which must be addressed by any organisation or business if its people are to be motivated, committed and operate effectively.

The first of these areas will entail a careful consideration of existing or developing plans and strategies to identify and draw attention to common themes and implications, which have not been made explicit previously.

The second area should be about identifying which of these plans and strategies are so fundamental that there must be clear plans to address them before the organisation can achieve on any of its goals. These are likely to include:

o workforce planning issues

o succession planning

o workforce skills plans

o employment equity plans

o black economic empowerment initiatives

o motivation and fair treatment issues

o pay levels designed to recruit, retain and motivate people

o the co-ordination of approaches to pay and grading across the organisation to create alignment and potential unequal pay claims

o a grading and remuneration system which is seen as fair and giving proper reward for contributions made

o wider employment issues which impact on staff recruitment, retention, motivation etc.

o a consistent performance management framework which is designed to meet the needs of all sectors of the organisation including its people

o career development frameworks which look at development within the organisation at equipping employees with "employability" so that they can cope with increasingly frequent changes in employer and employment patterns

o policies and frameworks to ensure that people development issues are addressed systematically: competence frameworks, self-managed learning etc.

The HR strategy will need to show that careful planning of the people issues will make it substantially easier for the organisation to achieve its wider strategic and operational goals.

In addition, the HR strategy can add value is by ensuring that, in all its other plans, the organisation takes account of and plans for changes in the wider environment, which are likely to have a major impact on the organisation, such as:

o changes in the overall employment market - demographic or remuneration levels

o cultural changes which will impact on future employment patterns

o changes in the employee relations climate

o changes in the legal framework surrounding employment

o HR and employment practice being developed in other organisations, such as new flexible work practices.

Finding the right opportunity to present a case for developing an HR Strategy is critical to ensuring that there will be support for the initiative, and that its initial value will be recognised by the organisation.

Giving a strong practical slant to the proposed strategy may help gain acceptance for the idea, such as focusing on good management practice. It is also important to build "early or quick wins" into any new strategy.

Other opportunities may present the ideal moment to encourage the development of an HR Strategy:-

o a major new internal initiative could present the right opportunity to push for an accompanying HR strategy, such as a restructuring exercise, a corporate acquisition, joint venture or merger exercise.

o a new externally generated initiative could similarly generate the right climate for a new HR strategy - e.g. Black economic empowerment initiatives.

o In some instances, even negative news may provide the "right moment", for example, recent industrial action or employee dissatisfaction expressed through a climate survey.

Human Resource Management and Organizational Effectiveness

Tuesday, April 17, 2012

How Using a Content Management System (CMS) Can Save You Time and Money

WordPress and Joomla have both allowed websites to be delivered to clients allowing them to make simple changes and add or delete content with ease, meaning the client does not end up having the pay costly invoices just because they want a simple change to be implemented on their own website. It also means you can make the changes instantly, instead of having to fit into someone's schedule and end up waiting much longer for the change than you expected.

A Content Management System allows you to:

Content Management System

Make Changes - A decent CMS will allow you to make quick changes easily and efficiently, meaning that if you wake up at 3am and spot a spelling error, you can fix it, publish and then hopefully sleep a little easier knowing you don't have to wait for your web designer to make this change for you, and charge for it. Add Content - There is nothing more frustrating for a budding web entrepreneur than having to wait for someone else to do something. A CMS allows you to add the content within seconds of entering your admin area, and it will be live on the internet for your public to see within a few seconds of clicking the publish button! Instant Access - Because the CMS sits behind your website, as long as you have an internet connection you can login and access the system, meaning wherever you are in the world, on holiday or travelling on a train, you can access your own website, make changes and do whatever you need to do. Adding your latest article or uploading your photos can be done from anywhere in the world, meaning more control and quicker updates for your personal website or commercial offering. Optimisation - A good CMS allows you to not only control the content, but also control your keywords, title and description tags, per page, which means you will have the chance to really optimise your site. Although content is always the most important thing for getting traffic, you still need to make the pages optimised, and a good CMS will give you full control of this as well.

When most web designers first started designing websites, they would of used programs like Frontpage and Dreamweaver, and then have to upload the new pages via FTP. This caused major issues if you had more than one person in more than one location working on the site, due to content control issues. A CMS will take this issue away, as everything is done online and most decent ones will also lock the page, meaning only one person can open it at one time.

A CMS will save you time and money because you can do things quickly and do them yourself. When you take people you rely on out of the equation, you then take back control, which any business owner will tell you is a must when it comes to trying to stream operations to make them more cost efficient. It is also much more rewarding once you have got to grips with a CMS, as it just means you are now in control of another aspect of your business, which is vital in this day and age.

Will a CMS ever replace the need for Web Designers and Developers? The answer is no, not at all. It just means that we can give our clients more control over what they can do on their own website, something we feel is very important for clients and customers. A good CMS actually helps web designers and developers to do their job more efficiently, as the coding aspect is normally really good; leaving them to concentrate on making sure the website is perfect for the client.

How Using a Content Management System (CMS) Can Save You Time and Money

Saturday, April 7, 2012

Why a Content Management System Is Important to Website Design

Do you want to be able to have a website design that allows you to alter the content of that site? Many people seriously underestimate how important a CMS can be to the functionality of their site. Here are a few of the reasons why a CMS is so critical to ensuring your website's success.

It Can Make Your Site More Affordable To Maintain
A good CMS can ensure that your site is as affordable as possible to maintain. This is because you will be able to do much of the maintenance yourself and leave only the most difficult tasks up to your web design company. Many website design and development companies will charge you a certain amount for ongoing site maintenance. The less they have to do for this, the lower the cost will be for you.

Content Management System

You Can Make Changes Very Quickly
If you are running a site where you are selling products, a CMS is important. This is because you may need to add, remove or change certain items. If you are waiting for the company that created your site to make changes to your products or other areas of the site you may find that you lose the chance to sell new items simply because your customers do not know about it. A delay can actually cause a new product to fail and this can be a costly problem for many people.

Even if you are not selling goods, it can still be worthwhile to have a CMS system built into your website. If you have a portfolio of work you will want to be able to alter the items that appear in that portfolio. You will be able to remove older items and replace them with newer work that better shows your evolving skills and abilities.

It Can Give You a Feeling of Control over Your own Site
Having a good CMS in place can really give you a feeling of control over your own site. Instead of simply handing it over to others to alter and maintain you can do this work yourself. This can make you feel as though you are in charge and are not relying on people who do not have the same dedication to your company to maintain your website.

You want to ensure that you understand completely how to use the CMS that is built into your site. The good news is that many of them can be learned in a few short lessons as they use controls that are familiar to many modern computer users.

Why a Content Management System Is Important to Website Design

Friday, April 6, 2012

Usefulness Of SEO Content Management System

SEO content management system is new technology system resource, which decides how, and in what fashion your written documents will be published. It is one of the most effective methods which will make your voice go live to million of audience in the manner liked and praised by every body. All you need to do is simply choose the application or the software to make the things turn your way. And the rest what follows is automatic.

Technology is changing and transforming at a phenomenal pace. The presentation of the content as well the editing procedures also change with this change. SEO Content management system brings forward the right way to publish the content to various online web directories, RSS feeds, polls, forums, news flashes and the list is endless. The system works perfectly well in a synchronized manner, for e learning companies, big corporate architecture, media organizations, and for everybody who wants to remain in the online business activity.

Content Management System

The enterprise content management system, is just another modified name of SEO content management system, which helps to maneuver create and capture; manage, store, retain, destroy, distribute and personalize multiple format pictures, audio and video across the web and beyond, in a seamless manner. All done, what about the content part! Who'll look into it! Will a laid back content with all those errors make the business of an online marketer swell? Answer to all these is NO.

Therefore, it is important to make sure that you have a synchronized content with coherent distribution of ideas and then move on for application of any real time SEO content management system tools. Besides, ensure that you make the content with the appropriate use of keywords. Because when you post the content out there for tracking and earning the much-needed popularity, it will pay you rich dividends, and I assure you that.

I will conclude by saying that means to sell your product online is not the only means to be there. In fact, it is proper utilization and application of SEO content management system, which works to your benefits and gives you high search engine page rank.

Usefulness Of SEO Content Management System

Thursday, April 5, 2012

ISO 9001 Quality Management - Corporate Manual

Current practices create inconsistencies

Through my work as a Lead Auditor with major registrars, I observed dozens of large multi-location companies struggling with connecting their corporate policies and manuals with the supporting, location-specific documents. To develop a manual for a company with numerous facilities, organizations take two routes. Some companies create site-specific manuals either as copies of the corporate manual or site-specific manuals that are different from the corporate manual.

Content Management System

In the first case when a site-specific manual is a copy of the corporate manual with modifications specific to a given site, mechanisms to keep these documents coordinated are rarely defined and followed. Difficulties of keeping these documents in sync are due to the fact that corporate manuals are controlled by the home office, while local manuals are responsibility of site's documentation control departments.

Another approach organizations take is to allow their satellite locations having their own quality, environmental or other policies and manuals independent from the corporate policy and manual. This technique very often leads to major disconnect of the corporate and local policies and manuals. From the corporate identity and simply business consistency points of view, an organization should not find itself in a position of having different or conflicting commitments of its facilities to quality, environmental issues, customer satisfaction, safety hazards and other requirements of applicable standards. One of our large customers demonstrated this point well. The corporate quality policy and manual addressed majority of the requirements of applicable standards and referenced appropriate regulations. At the same time, one location did not reference required ISO 13485 standard, another missed a commitment to compliance with regulatory requirements, yet another one failed to document their quality policy all together!

As we can see, both approaches to creation of location's manuals as copies of the corporate manuals or independent manuals do not appear to be practical. Besides, if a company has already spent time on developing a manual, why should another employee in the same organization spent more time to create a similar or duplicate document?

Corporate manuals can be used by all locations

To address this issue, let's review, as an example, ISO 9001 quality manual model, specifically supporting document reference structure and the application clause. As a common practice, a manual references supporting documents within the text of the manual. For example, clause 5.5.1 of the manual, Responsibility and authority, may read:

QW Enterprises, LLP's Management Team ensures that the responsibilities and authorities are defined and communicated within the organization per the Resource Management Procedure and the Organizational Chart.

The same model will also work for a multi-site organization for those documents that are used at all locations. For example, such processes as Management Review, NC-CAPA Procedure, Documentation Management Procedure, Audit Procedure, and others may be the same for all locations and therefore be referenced in the quality manual as shown above. However, what if our locations have different exclusions, use their own organizational charts, product realization procedures, and other site-specific documents? If we use the model above and want to keep a common manual, we have to reference in the manual corresponding documents for all locations which may not be practical.

Below we will explore how a corporate manual can practically reference location-specific documents to support commitments of the company's common manual. Let's start from referencing documents. The same reference structure as for a single-location company can be used if the number of locations is small, let's say two or three. In this case, clause 5.5.1 of our corporate manual may state:

QW Enterprises, LLP's Management Team ensures that the responsibilities and authorities are defined and communicated within the organization per the Resource Management Procedure, Organizational Chart HO and Organizational Chart Ontario.

This example shows references to the common Resource Management Procedure and site-specific organizational charts for the Home Office (HO) and the Ontario locations. While this model works well for a limited number of facilities, it becomes impractical when the number of locations is significant.

Manual Reference Matrix

For companies with a large number of locations, where we need to reference numerous documents including those controlled by satellite locations, we have another option. We can establish a document to connect corporate manual commitments with the site-specific supporting documents. Let's name this document a Manual Reference Matrix and consider the following document reference structure: Corporate Manual element > Manual Reference Matrix Table of Contents (ToC) > Site-specific Manual Reference Matrix > Corresponding site-specific document. To illustrate this model, let's document the same element 5.5.1 of our corporate manual with references to site-specific organizational charts:

QW Enterprises, LLP's Management Team ensures that the responsibilities and authorities are defined and communicated within the organization per the Resource Management Procedure and site-specific organizational charts per the Manual Reference Matrix ToC.

This statement tells us that the company uses common Resources Management Procedure and site-specific organizational charts. To locate a site-specific organizational chart, we need to refer to the Manual Reference Matrix Table of Contents (ToC). This table of contents is simply a list of all locations' Manual Reference Matrixes, as shown in the illustration below:

Manual Reference Matrix Table of Contents Home Office (Denver, Colorado, USA) Ontario (Canada) St. Petersburg (Russia) Guanajuato (Mexico) Port Williams (Chile)... etc,

Following the hyperlink "Ontario (Canada)" we will find a site-specific Manual Reference Matrix. Locating element 5.5.1 in the Ontario Manual Reference Matrix, we will find that Ontario location uses for this clause of the manual a document called Organizational Chart Ontario. A Manual Reference Matrix may be formatted as a three-column form. The first two columns are titled "Corporate Manual section No." and "Corporate References"; the third column is called "Location references". For the element 5.5.1, the Matrix indicates that manual references Organizational Chart HO for the corporate office and the Organizational Chart Ontario for the Ontario facility.

Now, when we successfully resolved the issue with referencing site-specific documents, let's see how we can address different scopes, exclusions and other similar elements. Let's say that our corporate office maintains an integrated management system compliant with ISO 9001:2008 and ISO 14001:2004 standards. The corporate office management system satisfies all requirements of ISO 9001 standard and therefore does not declare any exclusions.

At the same time, our Ontario facility is certified to ISO 9001:2008 only and does not perform design function, therefore excluding design from its scope of certification. These differences can be documented within the same Manual Reference Matrix. Section 1.1, Purpose and scope of the matrix references ISO 9001:2008 and ISO 14001:2004 standards for the corporate office, while Ontario facility references only ISO 9001:2008. Similarly, element 1.2 of the matrix, Application, states for the corporate office: "Application, QW Enterprises LLP's Management System satisfies the full range of requirements of ISO 9001:2008 Standard.", while for the Ontario facility this element reads: "QW Enterprises LLP's Ontario facility does not perform design function, therefore, design is excluded from the scope for this facility." For a sample of a Manual Reference Matrix check the link below.

Controlling Manual Reference Matrix

It is a good idea to make your Manual Reference Matrix ToC a part of your Corporate Manual. It is also beneficial to control your Manual Reference Matrix Template through the corporate documentation management system to ensure consistency of the matrix format used by different locations. Each of your facilities will use this template matrix to document their site-specific references addressing requirements of the corporate manual.

After completion of the Manual Reference Matrix by a given location, this document, as any other, will be given a document title and be released through the local documentation change process. Any changes to the corporate manual should trigger review and, if necessary, changes to the Manual Reference Matrix Template and Manual Reference Matrices of all locations.

Copyright Quality Works

ISO 9001 Quality Management - Corporate Manual

Wednesday, April 4, 2012

The Tickler File, A Low Tech, High Productivity Paper and Work Management Tool

Do you wish for a miracle, or perhaps you are hoping that the "organizing fairy" will appear while you are sleeping, to deal with the ever-accumulating piles of paper on your desk? Let's face it, for now; the paperless office is just a myth.

You may have thought that your PDA (Blackberry, Treo, iPhone, etc.) would take care of every detail of your life, but yet you still have the piles of papers. The PDA electronically manages: calendar, address books, mobile phone, personal contact software integration, shopping lists, electronic copies of documents, etc. The Tickler File physically manages paper: tickets to the game or theater, forms or paperwork needed for a specific day.

Content Management System

So what is a tickler file you ask?

A tickler file is a dated filing system that eliminates the piles, files and lists that clutter up your life. The system consists of 43 folders: one for each month, labeled January-December and one for each day of the month, labeled 1-31, which creates a rotating, perpetual paper and task management system. Visit your tickler file daily and you will never have to worry about forgetting to do something again.

The more ways that I find to utilize the system, the easier my life gets. It is not just a reminder, but also a place to put all those ever-present "to-do" but "not now", papers.

Supplies needed

One box of 3-tab file folders

Labels for each month, January - December

Labels for each day of the month, 1 - 31

Seven alligator clips, labeled Monday - Sunday

Container for the 43 folders

The set up

The container can be anything you like to fit your office decor. It should be tall enough to support the folders, at least 5 or 6 inches high and 6 or 7 inches deep.

Use only the left side tabbed folders for the days of the month, and label them 1 - 31.

Use only the middle tabbed folders for the months of the year, and label them January - December.

Label the 7 alligator clips with the days of the week.

The daily files are in the front beginning with the file for tomorrow's date. (If today is Sunday, June 15, then the first file would be "16" with the "Tue" clip on it.)

The subsequent daily folders, ("17" through "31") represent the remaining days of the month. The next file behind the last day of the month will be the following month file, in this case "July", and behind it would be the daily files "1" through "15". The rest of the monthly files, "August" through " June" will be behind that.

How to make it work for YOU

Create a new habit. Every day check your tickler file. Do it first thing in the morning, or as next-day planning before you leave the office. Choose the best time for you and do it every day. If you know you will be away for a day, or a few days, just check all those day files before you leave, so that you can leave the office knowing that you have not forgotten to deal with any important, or time-sensitive items.

Each day pull the folder that corresponds to that day's date. Act on those contents, pay the bills, send the cards, etc, or move them to another day's file, if you cannot get to them right away. This is the key to keeping the paper piles on your desk from accumulating again.

Re-file the day folder behind the previous day's folder, which will be behind the next month's folder, and move the alligator clip to the back of the day of the week clips. You are creating a perpetual calendar that reminds you what you need to do, and when to do it.

Place items or events that extend beyond the current month, in the appropriate month's file. When the next month file reaches the front, (July) take the contents and delegate them to the daily files for that month, so that each task will be done in a timely manner, without you having to think about it, or having all those items in a pile on your desk where you think you can see them.

What to put in your Tickler

The possibilities are endless, and the following list will give you an idea of how this system will simplify your life.

Bills to pay - Bills that you receive and send through the mail should be put it in the day folder 5 or 6 days prior to due date, to allow time for delivery. If it is an automatic payment you can have a perpetual note in the appropriate day file to remind you to deduct the payment from your checkbook.

Monthly Reminders - For example, a 3 x 5 card could say "backup computer files" and you would file it in a daily file every month to give you that reminder every month.

Follow-up phone calls - You no longer need to keep the entire client file on the desk to remind you to make that call. Just write yourself a note and file it in the tickler.

Airline tickets and travel papers - File everything you need for your trip, including your passport.

Items you need to take action on - Events you want to RSVP to, register for seminars in time for the early bird discount, schedule appointments.

Home maintenance - Things that need to be done around the house, such as replacing the heater and air conditioning filters can be scheduled in the tickler file, and when the task is complete, re-filed for the next scheduled time for the task.

Placeholder for larger items - If the item is too big to be stored in the tickler file, a "pointer" to that item can be created on a 3x 5 card, and placed in the tickler file.

Birthdays and other special dates - Again, the 3 x 5 card can be used with the person's name and birthday and filed in the appropriate monthly folder. Tickle for appropriate lead-time to get cards, presents, arrangements made.

Review "maybe" actions - For those items that you are thinking about, but want to wait to decide on, such as an upcoming seminar to attend, or new project you want to begin. File a reminder, or the flyer to show up in a week, or two weeks when you have more information, more money, or more time to act on it.

Those pending items that you don't want to forget - The tickler is the perfect place for the DMV renewal notice received in June that requires a smog check, but is not due until August, paperwork and tracking information for a FedEx shipment, a bill with payment issues that I you may be waiting for a response to, and yesterday's items that did not get completed!

The beauty of the system is that it can be adapted any number of ways to make it suit you. Make it your own. Have fun with it. The Tickler is your new best friend!

The Tickler File, A Low Tech, High Productivity Paper and Work Management Tool